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Questions about a piece, an order, or your 100 nights — write to us and we'll reply within one business day.

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hello@ondinesleep.com

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Looking for a quick answer?

You'll receive a tracking link the moment your order ships — usually within 24 hours. Check your inbox (and spam) for the dispatch email, or write to us with your order number.

Email us with your order number and 'return' in the subject. No forms, no phone trees — we send you the label and instructions.

If the order hasn't shipped yet, yes — email us as soon as possible and we'll update it.

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